How to Use Assertive Language at Work (Without Looking Like a Jerk)

People often soften their language because they’re afraid of conflict or being seen as rude. But not being assertive at work usually results in overstepped boundaries and frustration. For instance, Meredith loves her job. Sometimes, she has to work long hours during the week, but her company has a results-only policy where employees are allowed […]
How to Cope with Criticism at Work

No one likes criticism about their work. But being hypersensitive to criticism can feel like a burden you constantly carry. Whether you’re getting input about how a slide deck could be improved, hearing that leadership isn’t on board with your idea, or otherwise speaking up and putting yourself out there — it can be difficult to separate a person’s response from […]
How to Control Your Emotions in the Moment When You’re at Work

Strong emotions are inevitable in today’s busy, stressful work world. And it can be difficult to control emotions – especially in tense situations at work. Maybe you’ve been so frustrated with a colleague that you exploded with anger. Or perhaps you cried after getting feedback. If you’re anything like the high-achievers I coach, then you may […]
5 Ways to Talk About Yourself at Work (Without Being a Jerk)

What stands in your way of being taken more seriously at work? If you’re like many of the coaching clients I work with, then your first answer may be “myself.” Whether you’re trying to advance to get a raise or promotion or become more visible and build gravitas, you need to talk about yourself at work. And imposter […]
4 Ways to Strengthen Your Level of Influence in the Workplace

Influence – especially in the workplace – is about setting an example that inspires others to do as you do. The keyword here is, inspire. Influencing others isn’t about pressuring people to submit to your requests. Nor is it about manipulation. Influence, at its core, is akin to persuasion in the most genuine form. It involves inspiring others […]
You Need a Personal Mission Statement – Here’s Why

Companies have created mission statements for years to explain why they exist and why they do what they do. Google’s mission statement, for example, is “to organize the world’s information and make it universally accessible and useful.” For Zappos it’s “to provide the best customer service possible.” These manifestos affirm an organization’s core beliefs and values […]